Book
Manasi Way

Privacy policy

This page sets out what data this site collects, why it is needed, how it is kept and how to change or delete it. This policy applies to manasiway.com and takes account of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.

The Russian version prevails

This English translation is provided for information only. The legally binding document is the Russian version; if the two differ, the Russian version prevails.

Who handles your data

Your personal data is handled by me, Lyudmila Chernysheva, sole proprietor (Almaty, Karpinskogo 15/1). If you have a question about your data, write to manasiway@gmail.com — I reply within 15 working days.

Full details of the sole proprietor, including the IIN, are provided on request: manasiway@gmail.com or WhatsApp +7 702 536 01 39.

What data I collect and why

There is no enquiry form on the site: you book on WhatsApp or Telegram, by phone or by email. What you tell me in messages or when booking — your name, your contact details, the substance of your enquiry, information about your health, your child's details (for work with a child), your date and place of birth (for a natal chart reading) — is used only to get in touch, book sessions and provide my services; you are not added to any mailing list without your separate consent.

Messages go through the services you use to write to me — WhatsApp, Telegram, email — and those services process them under their own rules. I myself pass your data to third parties only where the law requires it.

The online tests on this site process your answers right in your browser: neither your answers nor your results are sent anywhere, and I have no access to them.

What is said in our sessions stays between us. The exceptions are a direct threat to life (yours or someone else's) and cases where the law requires disclosure.

A video review is published with its author's own consent and is taken down as soon as they ask.

Booking messages sent by AI assistants

If you ask an AI assistant (for example, ChatGPT or Claude) to book a consultation for you, it can pass your details to me through the site's API — only with your consent to be contacted. These details are your name, how to reach you (a phone number or a Telegram username), the preferred way to contact you, the chosen service and format (online or in person), convenient times, the language for messages, your comment if you added one, and the name of the assistant.

I use these details only to contact you the way you chose and to arrange the consultation. Such a message asks me to get in touch; it does not book a time slot, and no payment goes through it.

The details are kept in a closed folder on the hosting server of this site, outside its public part, for 12 months and are then deleted. I receive a notification with the same details by email (and in Telegram, if it is connected for notifications); it is kept like my other messages, as described under “How long data is kept”. Only I and the site administrator can see them.

To have them deleted earlier, write to manasiway@gmail.com or on WhatsApp: I will delete them together with the notification.

AI assistants with your permission. You can connect an AI assistant (for example, ChatGPT or Claude) to your account on manasiway.com. It gets only what you allow on the consent page: to see your consultation requests (number, date, service and status), to book a consultation for you and cancel your requests, and to see your access period to paid materials on the site. Your journal entries, other people's data and details of your devices are never shared with an assistant. Connecting is confirmed with a code sent to your e-mail. Connected assistants are listed on the “Connected assistants” page; “Disconnect” ends access at once. The record of a permission (which assistant, which rights, when given and withdrawn) is kept while the account exists; an assistant's access keys are valid for one hour, the refresh key for 30 days; an assistant that has not been used for 30 days is deleted. Requests sent by an assistant are kept like requests sent through the site — for 12 months.

Analytics and cookies

This site uses Yandex Metrica, a web analytics service run by Yandex LLC. It collects de-identified information about visits: which pages you opened, where you came from, the type of device and browser, your city (from the IP address) and what you did on the page. This is used only to understand which content is useful and to make the site easier to use. Yandex Metrica does not see or collect your name, phone number or correspondence. You can opt out by blocking cookies in your browser settings or by using an ad or tracker blocker. Yandex's privacy policy: yandex.com/legal/confidential/en/.

This site also uses Webvisor, the session replay tool of Yandex Metrica: it records de-identified actions on the page — scrolling, mouse movements and clicks. On the test pages Webvisor and the click map are switched off: test answers and results are not sent anywhere.

How long data is kept

Data is kept for three years from your last contact and is deleted on request: write to manasiway@gmail.com.

Your rights

  • to find out what data I hold about you and get a copy of it
  • to have inaccurate data corrected
  • to have your data deleted if it is no longer needed to contact you
  • to withdraw your consent to processing at any time by writing to me

A question about your data?

Write to me — I reply to every request within 15 working days.

  • a reply within 15 working days
  • deletion on request
  • confidential