Contacts
The quickest way is to write on WhatsApp or Telegram: a few lines about what brings you and the hours that suit you, and I'll suggest a time. This comes before any payment and commits you to nothing.
- consultation 1 hour — €80
- we agree the session time together
- I don't forward messages to anyone
Direct contact
- Phone+7 702 536 01 39
- WhatsApp+7 702 536 01 39
- Telegram@Lyudmila_manasiway
- Emailmanasiway@gmail.com
- Address for in-person sessionsAlmaty, Karpinskogo 15/1 (by appointment)
- On maps2GIS · Yandex Maps · Google Maps
I usually reply within a day (Almaty time); I don't read messages around the clock. During sessions my phone is off, so I may not reply right away. If you haven't heard back within a day, please write again — the message may have got lost.
What to write in your first message
A few lines about the situation: what is happening, how long it has been going on, and what you have already tried. You don't need to find the right terms — something like “for two months now I can't fall asleep before three in the morning” or “we keep having the same argument” is enough. From those lines I'll see what I can be useful for.
Then the format and the time: online or in person in Almaty, in the morning, after work, or at the weekend. That saves two or three messages of arranging.
Our correspondence is confidential: I don't forward messages to anyone and I don't record conversations. I don't draw conclusions about a person I haven't met, and I don't work with them without their consent. But you can start with your own part of the situation — with an individual session or, if it's about a child, with a meeting for the parents.
If things are acute right now
If you are in immediate danger or thinking of harming yourself, don't wait for a reply here — call 112 or 103 (Kazakhstan), or your local emergency number. This site and our correspondence are not an emergency service, and I don't read messages around the clock.
- if life is in danger — yours or someone else's — call your local emergency number — in Kazakhstan that is 112 (single emergency number) or 103 (ambulance)
- free 24/7 psychological support in Almaty — 1303 (Almaty Mental Health Centre helpline)
- if you are having thoughts of harming yourself, see a psychiatrist or go to an emergency department — don't rely on messages
- outside Kazakhstan: your local emergency number; free crisis lines by country are listed at findahelpline.com
- a psychologist is not a doctor and does not prescribe medication
- if someone close to you is in that state, don't leave them alone