Manasi Way

Booking a consultation

Choose a format — WhatsApp opens with a ready-made first message: add the days and times that suit you, and we agree the rest in the chat.

  • we agree the time in messages
  • online and in person in Almaty
Lyudmila Chernysheva at her desk agreeing a session time

Choose a service

Extended consultation

For a long story that shouldn't be rushed — or for a first meeting with a lot of context.

Length: 2 hours

Price: 135 €

Couples or family consultation

You can come together or start alone.

Length: up to 120 minutes

Price: 135 €

Child consultation

We start with a meeting for the parents without the child — it lasts 50 minutes and costs the same.

Length: 50 minutes

Price: 60 €

Hypnotherapy session

We go through contraindications before booking.

Length: up to 120 minutes

Price: 135 €

Not sure which format fits

Describe briefly who you are looking for help for and what is going on — I'll say which meeting to start with.

How booking works

You write on WhatsApp

Either with the button on a service card or with a plain message. The name of the service fills itself in, so you don't have to describe it in words.

We agree a time

Times are agreed individually: you write the days and hours that suit you, and I reply with what is free.

Prepayment

A booking is confirmed by prepayment: online sessions are paid in full when you book; online sessions are paid in full at booking, with the rest paid on the day of the session.

Confirmation

Once the payment is confirmed, the booking is confirmed too: for an online session I send the meeting link, for an in-person one the address — Almaty, Karpinskogo 15/1.

Before you book

A short set of rules the work is built on. They are the same for every format and do not change from session to session.

  • Sessions are confidential: what is said in them is not discussed with anyone. The exceptions are a direct threat to life — yours or someone else's — and cases directly provided for by law; I explain these limits at the first meeting.
  • I am a psychologist, not a doctor: I do not make medical diagnoses and do not prescribe medication. If I see that you need a doctor, I say so plainly and help you find your bearings.
  • The work rests on accuracy: when you tell me about your health and any medication you take, say it as it is. Withholding something important puts you at risk and is a reason to stop the work.
  • Come to the session sober. If a person arrives intoxicated, the session does not take place and the payment for that day is not returned.
  • If you feel very bad right now and are having thoughts of harming yourself, don't wait for an appointment: call your local emergency number. In Kazakhstan that is 112 or 103 — free, around the clock; across the EU, 112 works in every country.

Payment and rescheduling

Online sessions are prepaid in full at booking. Free rescheduling up to 24 hours ahead.